Booking Automation • Multi-Channel

Multi-Channel Booking: One Calendar, Every Platform

Clients are everywhere. Your booking system should be too. AI unifies all channels into one seamless experience.

The Multi-Channel Challenge

Clients contact you on Instagram. Others call. Some text. A few use WhatsApp. Website inquiries come in too. Without a unified system, things slip through.

Channel Chaos

5+
channels to check
23%
inquiries missed
45 min
daily checking apps
Lost
bookings daily

Every Channel, One System

AI-powered multi-channel booking handles all of these:

📸
Instagram DMs
Auto-respond & book
💬
WhatsApp
Chat-based booking
📱
SMS/Text
Text to book
📞
Phone Calls
AI answers calls
🌐
Website
Chat widget + booking
📘
Facebook
Messenger booking

How Multi-Channel Booking Works

1
Client Reaches Out

On any channel — Instagram, WhatsApp, SMS, phone, or website

2
AI Responds Instantly

Same AI brain handles all channels with consistent responses

3
Conversation Happens

Natural dialogue, questions answered, service recommended

4
Booking Confirmed

Syncs to your central calendar in real-time

5
Follow-Up Automated

Reminders sent via client's preferred channel

The Unified Dashboard

All conversations and bookings in one place:

See Everything

  • ✓ All conversations across channels
  • ✓ Booking source tracking
  • ✓ Client communication history
  • ✓ Response time metrics

Take Action

  • ✓ Jump into any conversation
  • ✓ Override AI when needed
  • ✓ Set escalation rules
  • ✓ Customize responses per channel

Channel Performance Insights

Know which channels drive the most bookings:

Example Channel Analytics

Instagram
35%
Website
28%
Phone/SMS
22%
WhatsApp
15%

Knowing this helps you invest in the right channels.

Benefits of Multi-Channel Booking

For Your Business

  • ✓ Capture every inquiry
  • ✓ No more app-hopping
  • ✓ More bookings from existing traffic
  • ✓ Better conversion rates
  • ✓ Time saved on manual responses

For Your Clients

  • ✓ Book on their preferred platform
  • ✓ Instant responses everywhere
  • ✓ Consistent experience
  • ✓ No waiting for callbacks
  • ✓ Reminders on preferred channel

ROI of Multi-Channel Booking

Monthly Impact

100%
inquiries captured
+30
bookings/month
8 hrs
saved weekly
$2.5K+
additional revenue

Frequently Asked Questions

Multi-channel booking means clients can book appointments through any platform — website, Instagram, WhatsApp, SMS, phone, or Google — and everything syncs to one calendar. No more checking multiple apps.
AI unifies all channels into a single dashboard. Whether a client books via Instagram DM or phone call, it appears in the same calendar. You don't manage channels — AI does.
The opposite. With AI managing all channels, nothing falls through the cracks. Every inquiry gets answered, every booking gets confirmed, regardless of where it originated.

Ready to Unify Your Booking Channels?

See how AI can manage bookings across every platform.