Booking Automation • Multi-Channel

Multi-Channel Booking: One Calendar, Every Platform

Clients are everywhere. Your booking system should be too. AI unifies all channels into one seamless experience.

The Multi-Channel Challenge

Clients contact you on Instagram. Others call. Some text. A few use WhatsApp. Website inquiries come in too. Without a unified system, things slip through.

Channel Chaos

5+
channels to check
23%
inquiries missed
45 min
daily checking apps
Lost
bookings daily

Every Channel, One System

AI-powered multi-channel booking handles all of these:

📸
Instagram DMs
Auto-respond & book
💬
WhatsApp
Chat-based booking
📱
SMS/Text
Text to book
📞
Phone Calls
AI answers calls
🌐
Website
Chat widget + booking
📘
Facebook
Messenger booking

How Multi-Channel Booking Works

1
Client Reaches Out

On any channel — Instagram, WhatsApp, SMS, phone, or website

2
AI Responds Instantly

Same AI brain handles all channels with consistent responses

3
Conversation Happens

Natural dialogue, questions answered, service recommended

4
Booking Confirmed

Syncs to your central calendar in real-time

5
Follow-Up Automated

Reminders sent via client's preferred channel

The Unified Dashboard

All conversations and bookings in one place:

See Everything

  • ✓ All conversations across channels
  • ✓ Booking source tracking
  • ✓ Client communication history
  • ✓ Response time metrics

Take Action

  • ✓ Jump into any conversation
  • ✓ Override AI when needed
  • ✓ Set escalation rules
  • ✓ Customize responses per channel

Channel Performance Insights

Know which channels drive the most bookings:

Example Channel Analytics

Instagram
35%
Website
28%
Phone/SMS
22%
WhatsApp
15%

Knowing this helps you invest in the right channels.

Benefits of Multi-Channel Booking

For Your Business

  • ✓ Capture every inquiry
  • ✓ No more app-hopping
  • ✓ More bookings from existing traffic
  • ✓ Better conversion rates
  • ✓ Time saved on manual responses

For Your Clients

  • ✓ Book on their preferred platform
  • ✓ Instant responses everywhere
  • ✓ Consistent experience
  • ✓ No waiting for callbacks
  • ✓ Reminders on preferred channel

ROI of Multi-Channel Booking

Monthly Impact

100%
inquiries captured
+30
bookings/month
8 hrs
saved weekly
$2.5K+
additional revenue

Frequently Asked Questions

Multi-channel booking means clients can book appointments through any platform — website, Instagram, WhatsApp, SMS, phone, or Google — and everything syncs to one calendar. No more checking multiple apps.

Ready to Unify Your Booking Channels?

See how AI can manage bookings across every platform.