Privacy Policy
Last updated: November 27, 2025
Introduction
DINGG Inc ("DINGG," "we," "us," or "our") built DINGG AI as a commercial service to provide AI-powered growth solutions for beauty businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered services, website, and applications.
By using DINGG AI services, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access our services.
Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide, including:
- Name, email address, and phone number
- Business name and address
- Payment and billing information
- Customer data you input into our system
- Communication preferences
Automatically Collected Information
When you access our services, we automatically collect certain information including:
- Device information (type, operating system, unique identifiers)
- IP address and location data
- Browser type and version
- Usage patterns and interaction data
- Log data including timestamps and error reports
AI and Machine Learning Data Processing
How Our AI Agents Use Your Data
DINGG AI utilizes artificial intelligence and large language models (LLMs) to provide automated services. Our AI agents (Lila, Cora, Echo, and Sage) process data as follows:
- Lila (Discovery Agent): Processes your business information to optimize online presence and local SEO
- Cora (Booking Agent): Analyzes customer inquiries to provide automated responses and booking assistance
- Echo (Retention Agent): Processes customer history and preferences to personalize retention campaigns
- Sage (Operations Agent): Analyzes business data to provide operational insights and recommendations
AI Data Processing Principles
- Your data is processed by AI models to deliver personalized services
- AI-generated responses and recommendations are based on patterns learned from aggregated, anonymized data
- We do not sell your personal data to train third-party AI models
- You maintain ownership of your business and customer data
AI Decision-Making Transparency
Our AI systems make automated decisions regarding customer communications, booking suggestions, and marketing recommendations. You can request human review of any AI-generated decisions that significantly affect your business operations by contacting our support team.
Third-Party AI Services
We may use third-party AI and machine learning services to enhance our offerings. These may include:
- Cloud-based AI processing services
- Natural language processing APIs
- Analytics and machine learning platforms
These third-party services are bound by their own privacy policies and our data processing agreements to protect your information.
How We Use Your Information
We use collected information to:
- Provide, operate, and maintain our AI-powered services
- Improve, personalize, and expand our services
- Process transactions and manage your account
- Send you marketing and promotional communications (with your consent)
- Train and improve our AI models using aggregated, anonymized data
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. AI-processed data and insights derived from your information may be retained in anonymized form for service improvement purposes.
Data Security
We implement commercially acceptable security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Third-Party Links
Our service may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will immediately delete it from our servers.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Restriction: Request restriction of processing
- Portability: Request transfer of your data
- Objection: Object to processing of your data
- AI Opt-out: Request that your data not be used for AI training purposes
California Privacy Rights (CCPA)
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act. You may request disclosure of personal information collected, request deletion of your data, and opt-out of the sale of personal information. We do not sell personal information to third parties.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Changes are effective immediately upon posting.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
DINGG Inc
Email: privacy@dingg.ai
Website: www.dingg.ai