AI Receptionist for Salons: Never Miss a Call Again
A virtual front desk that answers calls, books appointments, and handles inquiries 24/7 — at a fraction of the cost of human staff.
What is an AI Receptionist?
An AI receptionist is a virtual assistant that handles your salon's front desk duties: answering phone calls, responding to inquiries, booking appointments, and providing information — all without human intervention.
Unlike basic voicemail or phone trees, AI receptionists hold natural conversations. They understand context, answer questions accurately, and complete tasks like booking appointments directly in your calendar.
What AI Receptionists Can Do
Phone Capabilities
- • Answer incoming calls instantly
- • Handle multiple calls simultaneously
- • Understand various accents
- • Manage call interruptions naturally
- • Transfer to human when needed
Booking Capabilities
- • Check real-time availability
- • Book appointments directly
- • Send confirmation details
- • Handle rescheduling requests
- • Process cancellations
Information Handling
- • Answer pricing questions
- • Explain services offered
- • Provide location/directions
- • Share business hours
- • Answer common FAQs
Advanced Features
- • Take detailed messages
- • Qualify leads with questions
- • Capture contact information
- • Follow up on inquiries
- • Integrate with CRM systems
AI Receptionist vs. Human Receptionist
| Factor | Human | AI |
|---|---|---|
| Monthly Cost | $2,500-5,000+ | $200-400 |
| Availability | 40 hrs/week | 168 hrs/week (24/7) |
| Sick Days | ~10 days/year | Zero |
| Simultaneous Calls | 1 | Unlimited |
| Response Consistency | Varies | 100% consistent |
| Complex Situations | Better judgment | Escalates to human |
The best approach: Use AI for routine calls, after-hours, and high-volume periods. Keep humans for complex situations and VIP clients.
The ROI of AI Receptionists
Monthly Savings Calculation
How to Set Up an AI Receptionist
- 1Connect your phone system — Forward calls to your AI receptionist or use a dedicated line.
- 2Link your booking calendar — Integration with most salon software takes 10-15 minutes.
- 3Provide your information — Services, prices, FAQs, hours, policies.
- 4Test thoroughly — Make test calls, verify bookings appear correctly.
- 5Go live — Start with after-hours, then expand to all calls as you gain confidence.
AI Receptionist Best Practices
- ✓Keep information updated — Outdated prices or hours frustrate callers
- ✓Set clear escalation rules — Define when AI should transfer to human
- ✓Monitor conversations weekly — Review to identify improvement areas
- ✓Train on your voice — Match your brand's tone and personality
- ✓Use for after-hours first — Build confidence before full deployment
Complete Guide
AI for Salons: Complete Guide
Everything you need to know about AI-powered salon growth.
Related Topics
Frequently Asked Questions
Ready for a 24/7 Receptionist?
See how Cora can answer your calls and book appointments automatically.